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Privacy Policy

This Privacy Policy describes how Richie Alpha  (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, need more details about our privacy practices, or would like to make a complaint, please contact us using the information below:
 

Email:  richiealpha369@gmail.com
Add: Central Bazar, Gandevi Road, Navsari - 396445

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can identify an individual.
 

Device Information

  • Purpose of collection: To load the Site accurately and perform analytics to optimize your experience.

  • Source of collection: Collected automatically through cookies, log files, web beacons, and similar technologies.

  • Disclosure: Shared with our processor Wix.

  • Examples: Browser version, IP address, time zone, cookie details, pages/products viewed, search terms, interactions with the Site.

Order Information

  • Purpose of collection: To fulfill our contract with you (process payment, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and share updates or promotions if you consent).

  • Source of collection: Collected directly from you.

  • Disclosure: Shared with our processor Wix and secure payment providers.

  • Examples: Name, billing/shipping address, payment information (including credit/debit card), email, and phone number.

Customer Support Information​​

  • Purpose of collection: To provide efficient support for inquiries, requests, or concerns.

  • Source of collection: Collected directly from you via email, phone, social media, or website support forms.

  • Disclosure: May be shared with third-party service providers (strictly for support purposes).

  • Examples: Name, contact details, order details, account information, inquiry details.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe your child has shared information, please contact us for deletion.

Sharing Personal Information

We share Personal Information with service providers to help us provide services and fulfill contracts. Examples:

  • Wix: We use Wix to power our online store. Learn more here: https://www.wix.com/about/privacy.

  • Compliance: We may share information to comply with laws, regulations, or legal requests.

Behavioral Advertising

We use Personal Information to provide targeted ads or marketing communications. For example:

  • Google Analytics: Helps us understand site usage (privacy policy, opt-out here).

  • We may share site usage data with advertising partners (via cookies, pixels, or similar technologies).

You can opt out of targeted ads here:

Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Ship orders

  • Provide customer support

  • Share updates, offers, and promotions (with your consent)

GDPR (For EEA Residents)

If you are a resident of the European Economic Area (EEA), we process your information under the following lawful bases:

  • Your consent

  • To fulfill a contract with you

  • To comply with legal obligations

  • To protect vital interests

  • For tasks in the public interest

  • For our legitimate business interests (without overriding your rights)

Retention

We retain your Personal Information unless you request its deletion.

Cookies

We use cookies to improve your browsing experience and provide analytics, advertising, and functionality. Examples include:

  • Session cookies (to keep your cart active)

  • Analytics cookies (to measure usage and improve services)

  • Advertising cookies (to deliver relevant ads)

You may manage cookies through your browser settings. Note that disabling cookies may impact your user experience.

For more details, read Wix’s cookie policy: https://www.wix.com/about/cookie-policy.

Do Not Track

We do not alter data collection in response to “Do Not Track” signals.

Complaints

If you would like to file a complaint, contact us using the details above. If you are not satisfied with our response, you may contact your local data protection authority.

Last updated: 25th August, 2025

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