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Terms & Conditions

Last Updated: 25th August, 2025
 

Overview

This website is operated by Richie Alpha. Throughout the site, the terms “we”, “us”, and “our” refer to Richie Alpha.

Richie Alpha offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Wix.com, which provides us with the online e-commerce platform that allows us to sell our products and services to you.
 

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in using the Service, violate any laws in your jurisdiction (including copyright laws).

Any breach or violation of these Terms will result in immediate termination of your Services.
 

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
 

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is for general information only and should not be relied upon exclusively without consulting more reliable sources.
 

Section 4 – Modifications to Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) without notice.
 

Section 5 – Products or Services

Certain products or services may be available exclusively online via the website. These may have limited quantities and are subject to our Refund Policy [Richie Alpha Refund Policy].

We have made every effort to display products as accurately as possible, but we cannot guarantee exact color display on your monitor.

We reserve the right to limit sales to any person, geographic region, or jurisdiction and may exercise this right case by case. All descriptions, pricing, and availability are subject to change without notice.
 

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order placed with us. We may limit or cancel orders per person, household, or order. If we make a change to or cancel an order, we will attempt to notify you via the email or phone provided at purchase.

You agree to provide current, complete, and accurate purchase and account information. You also agree to promptly update your details so transactions can be completed.

See our Refund Policy [Richie Alpha Refund Policy] for more information.
 

Section 7 – Optional Tools

We may provide access to third-party tools we neither monitor nor control. Use of such tools is entirely at your own risk.
 

Section 8 – Third-Party Links

Our site may include content, products, or services from third-parties. We are not responsible for third-party websites, materials, or transactions.

Please review third-party terms before engaging in transactions with them.
 

Section 9 – User Comments, Feedback, and Submissions

By submitting creative ideas, suggestions, proposals, or other materials, you grant us the right to edit, publish, distribute, and use such content without restriction.

We are under no obligation to:

  1. Maintain comments in confidence,

  2. Pay compensation, or

  3. Respond to comments.

You agree your comments will not violate third-party rights or contain unlawful, offensive, or harmful content.
 

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy [Richie Alpha Privacy Policy].
 

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, site information may contain errors related to descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct these at any time without notice.
 

Section 12 – Prohibited Uses

You are prohibited from using the site or its content for:

  • Unlawful purposes

  • Soliciting unlawful acts

  • Violating intellectual property rights

  • Harassment, abuse, or discrimination

  • Submitting false or misleading info

  • Uploading viruses or malicious code

  • Spamming, phishing, or scraping

  • Any immoral or obscene purpose

  • Circumventing security features

Violation will result in immediate termination of services.
 

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free, or secure use of our Service. All products and services are provided “as is” and “as available” without warranties of any kind.

Richie Alpha, its directors, employees, affiliates, and partners are not liable for direct, indirect, incidental, or consequential damages from your use of the Service.
 

Section 14 – Indemnification

You agree to indemnify and hold harmless Richie Alpha and its affiliates from any claim arising out of your breach of these Terms or violation of law/third-party rights.
 

Section 15 – Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall continue in effect.
 

Section 16 – Termination

These Terms remain effective unless terminated by either party. We may terminate your access if you fail to comply with any term.
 

Section 17 – Entire Agreement

These Terms, along with posted policies, constitute the entire agreement between you and us.
 

Section 18 – Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.
 

Section 19 – Changes to Terms of Service

We may update or replace these Terms at any time by posting revisions to our site. It is your responsibility to check for updates.
 

Section 20 – Contact Information

Questions about the Terms of Service should be sent to:

Email:  support@richiealpha.com

 

Customer Support Hours:

  • Monday  - Friday    : 9am – 10pm

  • Saturday - Sunday : 10am – 6pm

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